In the last issue of Facebook for Business we talked about how to create a page for your business on Facebook. For this issue, we will talk more about attracting new customers for your business through Facebook.

As we have discussed before, it’s important to establish online presence through social media management sites particularly Facebook even if your company already has an official website.

Why is that, you mat ask? Simple That is because Facebook is more reachable and user friendly to other people compared to any business website. It gives a sense of friendliness to companies that would seem too corporate for prospects to check out or a sense of credibility to starting companies who have no website to speak of.

Aside from this, a Facebook page allows companies to be more interactive with present and potential customers, getting their feedback for everything from service to contest mechanics. While it may seem dangerous because you can be given both positive and negative feedbacks, companies should not be afraid because Facebook is a tool that can be easily moderated.

For instance, if you have a mind to; you can retain the best feedback and just hide the rest. This way, your potential buyers will be able to get an idea about how your products or services have benefited others. Feedback such as these brings a touch of genuineness to any business, and this is a great way to attract potential customers.

In addition to that, customers who are fed up of the usual online marketing tactics such as newsletters and ads will most likely go to Facebook to have their concerns answered. With the ability of a Facebook page to reach millions of people around the globe, you will be able to expand your business.

There is a lot more to just updating your status on Facebook. You can also post photos as well as notes. When using the Fanpage which is the recommended page for businesses (instead of the more personal profile page), you can change the posting ability of fans which allow them to post photos, videos and links to the page.

This way, potential customers will be able to see how other customers use the product or service. As mentioned, you can make your community more interactive perhaps even as successfully executed by Pampers. Facebook Fanpage. Other companies like Ben & Jerry’s go as far as polling customers. If used the right way, this will provide customers a sense of power concerning the products, which as a result will give them a sense of acceptance and possession.

You can also let your customers know about your company’s promos, special prices and discounts using Facebook. This is exactly what the company rushIMPRINT did. The site easily leads back to their official website as well as their toll free number. Some even use Facebook to give exclusive deals to their customers.

If you’re implementing Facebook marketing, this is a very good way to determine whether your page is effective or not in attracting customers. You can use give-aways to your Facebook users who can’t be reached through other sites like your business website, email, and Twitter.

Other companies such as Baskin Robbins develop and use a Facebook application to make their Facebook page more interactive and enticing to customers. They offer deals such as ‘Buy One, Take One’.

The key to an effective Facebook page is to use it with a sense of fun and a good level of interaction. You should also differentiate your company from the rest of the market. If used this way, you’ll quickly get a nice return for your simple work.

Keep watch for our next issue. We will discuss more details about creating a Fan Page for your business using Facebook.

If you want to succeed in Facebook marketing, it’s important that you reach out to fans effectively Get more info about using Facebook for Business here.

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